Travel & Customer Service Course

Careers Opportunities & Jobs in Tourism

Wonder what job and career options you’ll have in a course for Travel and Tourism Management at Amigo? Read on to learn more about travel and tourism career opportunities in India and beyond.

Tourism-Related Careers by 2020

According to the Tourism Industry Association of India, there will be 100,000 tourism-related employees needed by 2021. Tourism industry professionals will have plenty of potential for growth in a variety of areas as well as opportunity for entrepreneurship.
Develop skills that are in demand!

Potential Jobs in the Tourism & Hospitality Field

The possibilities are endless! There are tons of jobs in the travel, tourism, and hospitality fields so we simply cannot list them all. However, here are some examples of career paths our graduates have taken:

  • Airline Reservation & Agent
  • Concierge
  • Cruise staff
  • Event Coordinator
  • Flight Attendant
  • Guest Services
  • Heritage Interpreter
  • Interpreter
  • International Tour Director
  • Nature Guide
  • Outdoor Adventure Leader
  • Reservation Manager
  • Tour Operator
  • Travel Agent/Counsellor
Our Travel and Customer Relations Program gives students an in-depth look at the travel industry and prepares them for any career in this vast and exciting field. The program covers five main areas: flight attendant, cruise line, travel agent & geography, airport careers, and career development. Because our students learn ALL areas of the travel industry, they are much more attractive and marketable to employers. Furthermore, career development is an extremely important aspect of our program. We teach our students how to prepare for interviews and be successful in the travel industry. Just look at some of our graduates who have recently started great new careers!


  • Hands-on cabin training
  • Hands-on beverage service
  • Hands-on emergency procedures
  • Hands-on safety demonstrations and PA announcements
  • Federal Aviation Regulations (FARs)
  • Flight attendant duties
  • Airport & airlines codes
  • 24-hour clock
  • Time zones
  • Flight attendant terminology
  • Airline vocabulary abbreviations
  • Airline call letters
  • Aircraft configurations
  • Flight attendant history
  • Customer service- including service recovery, hands-on customer service scenarios, and role-plays


  • Hands-on fine dining procedures
  • Hands-on steward position training according to American Cruise Lines’ (ACL) standards
  • Cruise terminology
  • Cruise routes
  • Ports of call
  • History of cruises
  • Food safety and service standards (per ACL)
  • Company policies (per ACL)
  • Safety procedures
  • Life on-board a ship
  • Positions available in the cruise industry
  • Customer service- including service recovery, hands-on customer service scenarios, and role-plays


  • Daily hands-on training with SABRE- a travel industry GDS (Global Distribution System) used around the world at airlines, airports, and travel agencies
  • On SABRE, learn how to access flights, build a PNR, price itineraries, enter frequent flier numbers, seat assignments, and much more.
  • Option to learn a second GDS system – Apollo, Amadeus, Galileo, or Worldspan
  • VAX Vacation Access and World Agent Direct- two websites exclusive to travel agents for booking tour packages
  • Learn about airports, airfares, airline tickets, airport codes, and airline codes
  • Hospitality and Tour Industries
  • Car rentals and rail travel
  • International travel information: travel documents, health concerns, foreign currencies
  • Customer service and sales
  • USA and International geography


  • Professional image standards
  • Career searching and networking tools
  • Developing a 10-year history background
  • Preparing a résumé for the travel industry
  • Creating a cover letter that will get noticed
  • Interviewing techniques including hands-on role-playing and mock interviews
  • Professionalism for the travel industry
  • Fun and informative field trips
  • Guest speakers from the travel industry
  • Free Lifetime Career Services**Ask an Admissions Representative for more details.
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